Frequently Asked Questions
Everything you need to know about our premium beauty tools and services.
What makes Bayside Brush Co. products different from drugstore brands?
We specialize in professional-grade tools crafted from high-quality materials like organic boar bristles, heat-resistant carbon, and ergonomic sustainable wood, ensuring superior hair health and longevity compared to mass-market alternatives.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy for hygiene-sensitive items?
Due to the nature of personal care products, we only accept returns on unused, unopened brushes in their original packaging within 30 days of purchase to ensure the safety and hygiene of all our customers.
Do you offer international shipping?
Yes, Bayside Brush Co. ships worldwide. International delivery times vary by location, typically ranging from 7 to 21 business days depending on local customs processing.
How should I clean and maintain my hairbrush?
To extend the life of your brush, remove hair after each use. For a deep clean, use a mild shampoo and lukewarm water once a month, ensuring you do not soak wooden handles to prevent warping.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.